All prices are subject to confirmation on sight of order & artwork/data. Requested authors corrections, additional proofs and data re-supplies will be charged extra (See below). This quoted price is based on our standard turnaround time of within five working days for print and ship jobs and within ten working days for print and mail campaigns, unless otherwise specified above. Turnaround times can be accelerated for a premium to be confirmed by your sales representative.

VAT

All prices are quoted exclusive of VAT, which is charged extra if applicable. Orders via a customer credit account are subject to credit availability. All estimates are subject to our standard terms & conditions of trade which is included on the last page of your quote pdf.

Data

All data is charged at read in price per file, if data has been quoted as one file but the file is supplied with multiple data tabs then there will be an additional charge of £15.00 for each data tab supplied. If data is supplied in error, then re-supplied after read-in stage an additional read-in charge of £15.00 will be applied.

Paper

This quotation is subject to the availability of the necessary paper when the order is placed and to the price ruling at the time. The price of paper within this quote is guaranteed for one calendar month only. If a substitution needs to be made it will be for an equal grade or better. All Pepper house stocks are FSC certified and allow us to produce the highest quality final product for all our customers.

Press Passes

Are available on request and all press pass time is chargeable at £20.00 per half hour.

Mail Presentation

All mailing quotes are based on data supplied equalling no more than 20 mailsort bags/trays per 1,000 records for Large Letter. Any additional bags/trays will be charged at £0.10 per bag/tray.

Protection

For your protection we are platinum members of the BPIF, fully GDPR compliant, we have FSC certification and maintain the highest quality standards certified by the BSI with our ISO 9001 & 14001 certification. We are proud to be managing our colour output using Agfa Press-Tune software running 12647-2 the industry standard for producing excellent and consistent colour results.

ENVIRONMENTAL

We care about the environmental impact of our business and that is why we are constantly working to improve our processes to minimise our CO2 footprint. The Pepper factory is saving 46,000kg of Co2 per year by harnessing the power from our 100Kw solar installation. That's the equivalent of 160 Trees planted every year. 

We are the only Print and Mail company in the UK to hold certification for the Heidelberg Carbon Neutral XL106-5LX printing press.  We encourage all of our customers to order carbon balanced paper to further reduce the environmental impact of the paper production process. All of our ink used is vegetable based with Cradle to Cradle certification. The full list of environmental benefits you have from working with us are:

- ISO14001 BSI Certified

- Heidelberg CO2 Neutral Press Certified

- 100KW Solar Installation saving 46,000kg of CO2 per year

- Vegetable based Cradle to Cradle certified

- All PC's power save mode saving 5,000kg of CO2 per year

- Compostable Polywrap and paper wrap solutions

- Full Electric company car fleet 60% powered by Solar

- Working towards zero to landfill

See full Terms and Conditions here