Our end client had a last-minute request for 3,000 survey packs and it was something we couldn’t really achieve as we have had almost 24 hour work from our election team this week and last week so I opted to outsource. I contacted David on the 26th and he provided me with a very quick turnaround quote that enabled me to place the order that day.
During the order process, I was given a web-based proof to sign off (I was very impressed with it and it was better than receiving a printed Sherpa proof as it simulated the finish product). A few days later, I received a photograph of the finished pack and again, that made me feel very confident to approve the job. The whole process was well managed by Pepper and Teresa in particular was a delight to deal with.
I’d like to offer my thanks for a job very well done. I’m pleased with the finished product, it presented excellent value for money and I am more than likely to use this method the next time the job appears in my inbox.
Thanks to Teresa and also to David for exceptional customer service.